Terms & Conditions

1. About Us

Protein Plus Store is a supplement retailer based in Ahmedabad, Gujarat, India. We sell sports nutrition and wellness supplements online across India. Our website is operated by Protein Plus Store (hereinafter referred to as "we," "us," or "our").

2. Use of the Website

• •You must be at least 18 years old to place an order on our website.
• •You agree not to use this website for any unlawful or prohibited purpose.
• •You are responsible for maintaining the confidentiality of your account credentials.
• •We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion.

3. Product Information

We strive to ensure that all product descriptions, images, and prices on our website are accurate. However:

• •Product images are for illustrative purposes only — packaging may vary slightly due to batch changes.
• •We reserve the right to correct any errors in product information or pricing at any time.
• •If a pricing error is discovered after you place an order, we will contact you before processing it.
• •All supplements are sold for general wellness — not as medical treatments or cures for any condition.

4. Pricing and Payment

• •All prices are listed in Indian Rupees (₹) and include applicable GST.
• •Prices may change without notice. The price applicable is the one shown at the time of checkout.
• •We accept payments via Razorpay (UPI, debit/credit cards, net banking, and wallets).
• •Cash on Delivery (COD) is available in select locations subject to availability.
• •Your order is confirmed only after successful payment processing.

5. Order Processing and Shipping

We dispatch all orders within 24 hours of placement (Monday to Saturday). Estimated delivery timelines, shipping charges, and courier information are detailed in our Shipping Policy. We are not responsible for delays caused by the courier after dispatch.

6. Returns and Refunds

As our products are food-based consumables, returns are subject to strict conditions. Please read our Returns & Refund Policy for full details. In brief:

• •No returns are accepted for opened or used products.
• •Damaged or wrong items must be reported within 24 hours of delivery with photographic evidence.
• •We take full quality responsibility for every product before it is shipped from our store.

7. Intellectual Property

All content on this website — including text, images, logos, product descriptions, and design — is the property of Protein Plus Store or its respective brand owners. You may not reproduce, distribute, or use any content from this site without our prior written permission.

8. Limitation of Liability

Protein Plus Store will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to:

• •Adverse reactions to supplements (consult a physician before starting any supplement regimen)
• •Delays in delivery caused by courier partners or external factors
• •Temporary unavailability of the website

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of our website or purchases will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. We will post the updated terms on this page with the revised date. Continued use of our website after changes constitutes your acceptance of the updated terms.

11. Contact Us

For any questions about these Terms and Conditions, please contact us: